This is the home of the IT Frequently Asked Questions space.
This support site and the LSU IT Helpdesk are for users of Student Union IT systems only - this includes contracted Union staff as well as a lot of volunteer positions.
If you are experiencing issues with your student email account, accessing Learn, computers in University labs, getting a connection to HallNet, connecting to eduroam Wi-Fi etc. then you need to contact the University IT Service Desk.
If you are having issues logging into the Lufbra.net website then please see the information at http://www.lufbra.net/login/. If you're still having problems please email firstname.lastname@example.org or phone 01509 635000 (during office hours) for further assistance.